If you are a new family, the Northside IT Helpdesk will email your parent portal login information on the 1st of January 2025 or on your student's start date, if commencing during the term. Please email the College (parentlounge@northside.qld.edu.au) if you need further assistance. Instructions to download the App and set up notifications are here

Select Update Address Details from the top menu under Parent Details Tab to check your address details.

1. To update emergency details, select the UPDATE ADDRESS INFO button.
2. Ensure you select SUBMIT CHANGES to save the information. (Note: changes do not appear immediately). 
3. Email any Parent Occupation Changes to parentlounge@northside.qld.edu.au

Select Parent Details and check occupations on the right-hand side.

If you are not currently in paid work but have had a job in the last 12 months or have retired in the last 12 months, please use your last occupation.

If you have not been in paid work for the last 12 months, please identify as not currently working.

Parents can now view, edit and update Medical Conditions and any relevant Action Plans (i.e. Asthma and Anaphylaxis) held by the College for their student/s.  To do so select ‘Medical Details’ under ‘Student Details’, click on the relevant Medical Condition and view the Action Plan by clicking the document icon. 

• To Add a New Medical update simply click "+New"
• Select a Condition form the drop down menu;
• Choose “Y” or “N” for Severe Condition;
• Enter brief description of condition and symptoms of Condition in text box;
• + Submit New

For Medical Conditions requiring an action plan, (i.e. Anaphylaxis, Asthma, Seizures) you will also need to upload an Action Plan under Attachments:

• Click "+Add" to add a new Action Plan or View the existing plan on file.
• Choose the file name of new Action Plan you wish to upload as a PDF
• + Submit New

At the start of every year, all student medical details must be verified in Parent Lounge >> Student Details >> Medical Details tab. 

1. Click on Student Details>Medical Details and press the green ‘Verify’ button.  
2. This will then display the current medical conditions (if any) with attachments or updates that have been submitted to the College to date.  Please review this information and if it is all true and correct, select the ‘Verify’ button and then click the ‘Submit Verification’ button. 

If this information is not true and correct, please make the necessary additions/deletions and submit these changes with the relevant action plans to the College for review and acceptance.  Once these changes have been accepted, you can then complete verification process as above.

Note:  You will need to do this for each student.  Any updates you make will not appear instantly as they are first submitted to the College for review and acceptance.

Thank you for your assistance in this matter.  Should you have any queries, please email the College at parentlounge@northside.qld.edu.au.

Note:  It is expected that all Action Plans be reviewed regularly by Parents and particularly at the start of each year.  Any medical updates will need to be reviewed and processed by the College.  You will receive a confirmation email once the changes have been done.

If your child requires consideration for assessment or classroom adjustments. Please select School Links, the appropriate school and complete the relevant application form for Educational Adjustments or Special Provision.

Educational Adjustments Application

Special Provision Application Form